Travel Alert

Travel Alert: The Autogrill

 On The Road Again

Liz Di Gregorio reminded me of this unique Italian corporation’s approach to food on the road when she wrote her post on the tour of Florence she masterminded with four members of her family:
 
We departed Rome Sunday morning stopping at the Autogrill Montepulciano on the A 1. Gianluca, our driver, reassured me “si mangia bene qui.”  This Autogrill did not disappoint.  The retail part of the Autogrill was a throwback to the 70’s but the sit-down restaurant was an amazing  experience:  fresh, quality ingredients, expertly plated, served in record time and delicious. 
 
And I thought about our own discovery of the Autogrill when we first travelled in Italy. (And now we always stop at one) Yes, you go through a retail pathway that would be the envy of a Disney tchotchke store – but  they actually have some cool travel accessories along with giant baby bottles filled with popcorn and meter-long containers of Oreo-like cookies.  The coffee is, of course, excellent. It is, first and foremost,  an Italian company. But the sandwiches, the salads and desserts are unfailingly fresh, tasty, good quality…and we always think why can’t we have this on our major highways? 
 

On The Other Hand

Our road trips to New York City always were punctuated by stops at a similar setup, where you have gas stations, clean bathrooms and a chance to sit down and purchase some food and drink.   I can state unequivocally that over the years,  the food choices from the chains that control these stops declined  from  passable to inedible. You are a hungry and thirsty prisoner in their franchised hands. I don’t think it was always this bad. I remember that Howard Johnson’s always had nice food. Even their all-beef frankfurters and signature top-loading hot dog buns were grilled in creamery butter.  After all, the founder hired Jacques Pepin and Pierre Franey to create and monitor the meals that were offered on their menus throughout the US.  Jacques Pepin goes into great detail in his autobiography about the standards that the eponymous founder maintained. His son diluted the Howard Johnson brand, and the company shriveled into a few independently owned branches before becoming an orange-roofed memory.

Boom Time

The first Autogrill opened in 1947 as a restaurant by Mario Pavesi on the Milan-Turin highway near a Novaro toll station. The idea was to boost the sales of his family’s biiscuit company, which had a plant nearby. Bear in mind that in post-war Italy there was an average of barely one car per 100 people. But by 1957, when Fiat introduced the Cinque Cento (with its engine in the back) Italian families could afford this energizer bunny car and hit the road. Pavesi and his architect “invented” the highway straddling modern design, which made a  single restaurant serve both sides of the newly developed autostrada system, and it became the face of today’s Autogrill. This iconic design by Angelo Bianchetti created a roadway show for travelers who could dine, while looking at speeding cars on motorways throughout Italy and later much of Europe. Ironically, in 1959, Bianchetti and Mario Pavesi, who by now had become quite wealthy from the spinoffs of his first little restaurant, traveled to the US to analyze the success of Howard Johnson highway restaurants and an innovative service area design by Pace Associates for the Illinois State Toll Highway Commission.  This now-demolished Oasis Service Area birthed their concept of the futuristic glass-paneled Autogrills. They even copied the kitchen layouts of Howard Johnson restaurants. 
 
As the economic boom continued, other small companies developed similar service and food stops.  Motta and Alegmagna joined Pavesi in a merger, which was then bought by the Italian government through its agency IRI (Istituto per la Ricostruzione Industriale). By 1995, the company had grown domestically and internationally, so that IRI privatized this mammoth enterprise, and the financial holding company of the Benetton family acquired a majority interest. 
 
In turn, Edizione Holdings offered shares on the Milan stock market and Autogrill acquired many European travel-based eateries and retail venues. They even purchased Host Marriott Services, now known as HMS Host at US airports. The duty-free retail markets were so successful that they were spun off as a separate entity – World Duty Free – in 2013 on the Borsa Italia stock market. 
 

Into The Future

Having watched a really good restaurant die an unwanted death at the Frankfurt Airport, with sad replacements including a horrible German version of an Italian eatery that would be at home at Dulles Airport (with the exception of Vino Volo), I am hoping for Autogrill to wave its magic wand into more airports here as well as in Frankfurt.  I even keep hoping to see one on I 95 or The New Jersey turnpike. 

The company is a leader not only in promoting decent food at its outposts, but also in promoting sustainability and better labor standards in diverse ways. As a huge corporation, it has joined with 15,000 other companies in the UN Global Compact.  This under-the-radar agreement works with these companies to “align strategies and operations with universal principles on human rights, labour, environment and anti-corruption, and take actions that advance social goals.” And although not much is written about this international public and private sector initiative, it includes healthy seed programs for small enterprises, water stewardship,  and other technologies that foster sustainable agricultural and manufacturing processes. 

Under the Autogrill umbrella, HMS has invested in Kipster Poultry Farm in the Netherlands, which produces carbon neutral and organic eggs. There is now one in production in the US. Instead of utilizing feed crops, which are themselves a form of waste, Kipster uses feed made from food waste: seed hulls, cracker and bread crumbs, for example. HMS also funds the Urban Garden at O’Hare airport, with its columns of hydroponic greens that serve as a decorative oasis for passengers and the basis for salads in several restaurants within the terminals.

The redesign of the 65-year-old Autogrill at Villoresi exemplifies how the company has embraced design with more sustainable attributes. The roof captures rain, which is used to water the plants, contribute to the air conditioning, flush the toilets and fill a reserve for a fire emergency. The building, with its volcano-like roof, is engineered with coils and geothermic probes that extract or release heat, depending on the weather. This has lowered its CO2 emissions by 59% and its electricity consumption by 45%. The company utilized, as  much as possible, materials from credited sustainable sources. 

I wish for all these admirable attributes for roadside dining in the US. But in the short term, I’d settle for a butter-fried all-beef hot dog in a split-top bun.

 

 
 
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Published by
Nancy Pollard

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